Veronica Utton

Certified Human Resources Professional (CHRP) / Managing Director, V. Utton & Associates, Pickering, ON. Born: Sheffield, England.

Veronica Utton is a seasoned human resource professional whose career has spanned the non-profit, public and private sectors. Currently, she is managing director of V. Utton & Associates, providing boutique style human resource management services to small organizations with a focus in the non-profit sector. Additionally, Veronica coaches senior leadership candidates through career management and transition options as an Associate with Hazell & Associates, and is a part-time Professor with the Centre for Human Resources at Seneca College of Applied Arts & Technology.

From 1999 to 2010 as the Director, Human Resources for UNICEF Canada – the Canadian arm of the United Nations Children’s Fund (UNICEF) – Veronica’s responsibilities covered all aspects of human resources planning; organizational development; change management leadership; people and operations management; volunteer development; facilities management; corporate operations and warehouse logistics. As the Manager, Human Resources of the Heart and Stroke Foundation of Ontario, and through 11 years of increased responsibilities, she successfully contributed to developing the role and credibility of the Human Resources function through integrated planning, resulting in centralized management systems and processes.

The early years of Veronica’s career, from 1984 to 1988, were spent in the financial services industry where she acquired and honed her accounting and business management knowledge.

Other: Certified Career and Life Options Retirement Coach; Certified Human Resources Professional (CHRP); contributing coach to the winning team of The 2011 Great Canadian HR-Business Student Case Study Competition.

Affiliations: Board member, HR Council for the Voluntary & Non-Profit Sector; President, Scarborough Ladies Volleyball Association; served as contributing member, HRPAO’s Resource Centre Advisory Board; served with the Girl Guides of Canada’s National Human Resources Committee.

Education: Graduate Certificate in Human Resource Management, Seneca College; Bachelor of Arts, Sociology, York University.

Favourite book? The Bible! Everything in it is applicable to life today. There isn’t anything happening today that isn’t already recorded and tested.

Favourite quote? “If you fail to plan, you plan to fail!” So much of life is what you make it, and it’s up to each one of us to make it the best it can be, not only for ourselves, but for those we touch, everyday.

Given the chance, what would you love to do that you haven’t yet? I’m currently in the early stages of this dream – launching my HR practice – the opportunity to partner with and create people practices for purposeful organizations!

What inspires you? I have always been and continue to be inspired by the unyielding strength, drive and passion of the women in my family. They often and selflessly give of themselves to their immediate, extended and community families. For me, they have been a source of encouragement to strive for and to settle for nothing less than excellence.

Why do you do what you do? As a human resources professional, I’ve had the privilege of touching a diverse spectrum of lives – sharing my expertise to enhance the lives of others, both personally and professionally. There’s a saying: “People may not remember what you said, but they’ll remember how you made them feel.” At the end of the day, this is what it’s all about – this is what really matters.”

Contact: LinkedIn